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Taxicare Taxi Operator Training Course

Module 1 - Taxi Operator Function

 1. Identify the role of the Taxi Operator in the Taxi Industry
 2. Act in accordance with the relevant Laws, Regulations and Standards applicable in Victoria when operating taxis
 3. Interact as an operator with an Authorised Taxi Depot

Module 2 - Taxi Vehicle and Equipment

 1. Ensure that the taxi vehicle and equipment meet the required standards
 2. Plan regular maintenance for a taxicab that meets required inspection standards
 3. Identify various audits that may be carried out on a Taxi Operator and their implications

Module 3 - Taxi Business Management

 1. Organise and budget for appropriate insurances
 2. Maintain and process appropriate records
 3.

Budget for operating taxis
 4. Manage credit payments for taxi fares

Module 4 - Manage Taxi Drivers

 1. Manage industrial, contractual and legal requirements under bailment contracts with drivers
 2. Manage taxi drivers effectively and fairly
 3. Apply Occupational Health and Safety Standards in the workplace

Module 5 - Develop and Promote Business

 1. Deliver quality customer service
 2. Develop strategies for improving the business