Network Accreditation

Network service providers are covered by the accreditation scheme introduced on 31 December 2007. This also includes secondary network services providers.

To become accredited, networks must meet the minimum business and services standards and regulations as set out by the Victorian Taxi Directorate (VTD).

The minimum business service standards include:

Information and compliance with applicable legislation
Business capability
Records management
Financial viability
Safety of taxi-cab drivers, customers and members of the public
Customer service
Dealings with industry participants, customers and government
Complaint handling processes and
Education and training.

Please visit the VTD website for more information on the Taxi industry Accreditation Scheme

Victorian Taxi Directorate

Operators

Drivers

Network Accreditation

Taxi Industry