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Operator Accreditation

The accreditation scheme extends the 'chain of responsibility' for the taxi industry's performance to all industry participants.

The scheme clearly identifies the role and responsibilities of taxi-cab operators.

New minimum business and service standards apply to operators, while regulations enable compliance with the standards to be monitored, audited and enforced.

The scheme is established under the Transport (Taxi-Cab Accreditation and Other Amendments) Act 2006. It is illegal under the Act for a person to operate a taxi-cab without being accredited to do so. Strong safeguards ensure that only fit and proper persons may be accredited.

Business and service standards that must be met by accredited operators are set by the Minister under section 133C of the Act.

Please visit the VTD website for more information on the Taxi industry Accreditation Scheme