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A Network Service Provider is an entity authorised by the Department of Transport to hold itself open to the public to receive bookings for the hire of its affiliated taxi-cabs.

Some Network Service Providers, in addition to providing taxi booking facilities, bail taxi-cabs.

All taxi-cabs in Victoria must be affiliated with an approved Network Service Provider. This was introduced for both customer service and safety reasons.

A large proportion of the work of most taxi-cabs is gained through Network Service Provider bookings.