Hiring a Taxi

There are three ways to hire a taxi-cab in Victoria – book by phone, at a Taxi-cab Rank or hail from the side of the road.

Sometimes at major events or at extremely busy ranks a system called “multiple hire” might operate. This is a system whereby two or more hirers agree to share a taxi but are not in the same party. Each hirer pays 75% of the metered fare at their drop off point. It is at the first hirer’s discretion if the taxi-cab is multiple hired.

By Phone

To book a taxi-cab by telephone you simply dial the designated booking numbers for the taxi-cab depot.

Your booking details will be taken and depending when you want the taxi-cab, the first available will dispatched to collect you.

Taxi Rank

There are designated taxi-cab ranks which are clearly signposted throughout metropolitan Melbourne, major regional cities and country towns.

Simply stand on the rank and wait for a taxi-cab. Remember you are not obliged to take the first taxi on the rank.

Hail

You can 'hail or flag down' a taxi-cab from the side of the road or street in Victoria. For safety reasons it is best you try to pick a place that is well lit and accessible.