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2011 Taxi Inquiry
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2011 Taxi Inquiry Submissions
2011 Taxi Inquiry Submissions
The first official background paper for the inquiry titled
'Setting the Scene' was released on 12 May 2011 for public interest
and comment.
This publication outlines the terms of reference set out by the
Government for the inquiry.
After consultation with members the VTA responded to this
document
To view this document click on the link below .
"Setting the Scene" VTA
Response
The VTA have been interested in the concept of shared taxi rides
and has noted the interest shown by the Inquiry team and the
submissions they have received.
The VTA strongly advocate the more efficient use of taxi
is in certain circumstances. The attached document, the VTA
Contracted Services Pack, has been supplied to the Inquiry.
The Contracted Services Pack is designed to help industry people
use taxis more effectively, lift occupancy rates and better service
their communities.
Contracted
Services Pack
The VTA are pleased to present a study that we had commissioned
on the New York City (NYC) taxi service. The study looks at key
aspects of the NYC taxi cab industry, including the regulatory
structure that governs it, the licensing system and the impact of
increased driver earnings on customer satisfaction.
In conjunction with outlining the key structural components of
the industry, the report also delves into what drives and motivates
the different stakeholders that constitute the NY taxi industry. On
top of this, it outlines what the author sees as the key components
of an "ideal" taxi system.
New York
Taxicab Fare Increase Study
The VTA is of the view that a "One Size Fits All" policy in
regards to the taxi industry is outdated and needs review.
With this in mind a separate submission to the inquiry detailing
issues facing country businesses has been sent in to the inquiry.
Click on the link below for more details.
Country Taxis in
Victoria
The VTA made an additional submission on August 31st 2011
Submission August
31st 2011
Insurance premiums for taxi owners have increased by up to 100%
over the last five years, read the VTA's submission to the
inquiry.
The VTA would also like to see an extension to the existing MPTP
program.
Taxi Insurance
MPTP and
Other Fare Concessions
In December 2011, the VTA provided a submission to the Taxi
Industry Inquiry addressing the role of Network Service Providers
(NSP) and how they can help ensure taxi users receive an even
better taxi service.
An important part of this submission is the idea that
responsibility for service standards needs to be handed back to the
industry. NSP's have a pivotal role to play in this regard. The
submission also discusses the issue of passenger and driver safety.
As is discussed, passenger and driver safety are critical
components in the delivery of a first rate taxi service.
VTA Taxi
Booking Company Submission
The VTA has studied other taxi industries as part of forming our
own basis for reform. please click on the links below to find out
more:
Northern Territory
New Zealand